Dear guests, for any further information, in addition to the bellow stated, please contact the front office staff.
- Check-in: from 2pm
- Check-out: till 12pm
- Child policy: 1 child untill 7 years free of charge if share bed with 2 adults in Comfort or Premium room (extra bed not available)
- Baby cot available free of charge, on request
- Small pets allowed to stay free of charge, announcement is obliged.
Means and conditions of payment:
Means of payment: bank transfer 5 days prior to arrival, credit card (Master, Maestro, Visa, Visa Electron, Dina Card, American Express), cash payments at the reception desk
- If paid in Serbia, payment should be in RSD (Republic Serbia Dinars), in accordance with the middle exchange rate of National Bank of Serbia on arrival date
- For the international bank transfers all bank fees are to be charged from clients account. Otherwise, the fees will be charged at the reception desk.
- Hotel reserves the right to change the rates due to monetary market fluctuation.
- The rate is guaranteed only for the prepayment of the pro forma invoiced total. Otherwise, the down payment value stays unchanged while the balance may be subject to changes.
Payment conditions for individual reservation:
- To guarantee clients reservation Hotel requires company or individual credit card details. The total costs will be preauthorized upon confirmation. Payment will be effected at the reception desk on departure date by client or will be prepaid by company. In case of contract signed, contract terms and conditions will be applied.
Payment conditions for the group reservation:
- To guarantee group reservation Hotel requires 50% of the total costs per issued pro forma invoice to be transferred 10 days upon confirmation. The balance is to be transferred at least 21 days prior to arrival.
Payment for the additional costs:
- All additional costs (mini bar and other services provided by the hotel) client will pay at the reception desk on a departure date or will be invoiced per previously agreed company instructions confirmed to hotel in written form.
- Cancellation policy – individual reservation up to 3 rooms:
In case of cancellation after 06.00p.m, local time, 2 days prior to arrival, or in case of no-show, the total rate for the first night will be charged.
- Cancellation policy – group reservation 4 rooms and more:
In case of cancellation after 06.00p.m, local time, 10 day prior to arrival, or in case of no-show, the total rate for the first night will be charged.